Support

Service Request Form

If you are experiencing a roof leak and your roof is not currently covered under manufacturer warranty, please complete this form and fax to 951.681.6040 or email to mail@crscommercial.com. If your roofing system is currently under manufacturer warranty, please refer to the vendor contact section below.


Vendor Contact Form

Reporting Single-ply & BUR Leak Calls

Please report all leak calls to the roofing manufacturer before reporting leak calls to the CRS Commercial office or field employees. We ask that this step be taken to ensure that we receive all necessary documentation from the Manufacturer should the repair be covered under Manufacturer Warranty.

Please refer to your Manufacturer Warranty for the Guarantee Number. The manufacturer will need the guarantee number upon dispatch. You will also find instructions on the warranty explaining how to report a leak call to the manufacturer.

Please see the warranty examples below indicating where you can locate the Guarantee number.

Firestone Building

Johns Manville

Carlisle-Syntec

Duro-Last Roofing